Cancellations, Refunds & Returns
KAM Health LLC (“KAM Health,” “we,” “us,” or “our”) provides professional healthcare services and may also offer educational materials, guides, workbooks, merchandise, and other physical products through our website.
This policy explains cancellation, refund, return, and shipping expectations for both KAM Health services and physical products.
Healthcare Service Cancellations
KAM Health services are scheduled specifically for individual clients. If you need to cancel or reschedule an appointment or scheduled visit, please contact us as soon as possible.
Email: admin@kamhealth.llc
Applicable cancellation requirements, minimum visit requirements, or late-cancellation fees will be disclosed in the client's service agreement before services begin.
Missed Appointments
A missed appointment or visit without appropriate notice may be subject to a cancellation or missed-visit fee when permitted by the applicable service agreement and law.
KAM Health will make reasonable efforts to accommodate rescheduling when availability permits.
Refunds for Healthcare Services
Healthcare services that have already been provided are generally not refundable.
If a service is cancelled before it is provided, any applicable refund will be determined according to:
The client's service agreement
The payment terms provided at enrollment
The timing of the cancellation
Applicable law
If KAM Health cancels a service and the service cannot reasonably be rescheduled, the client will be informed of any applicable refund or credit.
Physical Products
KAM Health may offer physical products in the future, including:
Healthcare guides
Educational workbooks
Recovery guides
Wellness journals
Caregiver resources
Printed educational materials
Other KAM Health merchandise
Product availability, pricing, shipping charges, and applicable return requirements will be displayed at the time of purchase.
Educational Materials & Healthcare Disclaimer
KAM Health educational products are intended to provide general educational information.
Guides, workbooks, journals, and other educational materials are not intended to replace individualized medical evaluation, diagnosis, treatment, or instructions from a qualified healthcare professional.
Information contained in a KAM Health publication does not create a nurse-patient relationship by itself.
If you are experiencing a medical emergency, seek emergency medical attention immediately.
Questions About Cancellations, Refunds, or Returns
KAM Health LLC
1707 East Cedar Street, Suite 105
Olathe, KS 66062
Email: admin@kamhealth.llc
Website: kamhealth.llc